Shipping policy

We offer worldwide shipping on eligible orders. Once your order is placed, our team will carefully process, check, pack, and prepare your items for shipment.

Processing Time

Orders are usually processed within 1–3 business days, excluding weekends and public holidays. During major promotional periods, clearance events, or high-volume sales, processing may take slightly longer due to increased order volume and additional inventory checks.

Because many clearance items are limited in size and quantity, each order must be carefully verified before shipment to ensure the correct product, size, color, and quantity are packed.

Estimated Delivery Time

The estimated delivery time is 15–20 business days after dispatch. Delivery time may vary depending on the destination country or region, carrier capacity, customs processing, local delivery schedules, and seasonal logistics conditions.

During our promotional sale period, shipping carriers and fulfillment teams may experience higher-than-usual order volume. As a result, some packages may take additional time to move through the shipping network.

Why Delivery May Take 15–20 Business Days

Our delivery estimate reflects several stages of the shipping process, including order verification, inventory confirmation, careful packing, carrier pickup, transportation, customs clearance where applicable, and final-mile delivery by the local carrier.

Promotional periods can create additional pressure on warehouse operations, carrier pickup schedules, and local delivery networks. While we make every effort to dispatch orders as quickly as possible, these factors may affect the final delivery timeline.

• High order volume during sale periods
• Additional inventory and size verification for clearance items
• Warehouse packing and dispatch capacity
• Carrier pickup and transportation schedules
• Customs clearance where applicable
• Local delivery conditions in the destination region

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow a short period of time for the tracking number to update after it has been issued by the carrier.

Customs, Duties, and Taxes

Depending on your shipping destination, customs duties, taxes, or import fees may apply. These charges are determined by local customs authorities and may vary by country or region. Customers are responsible for any applicable customs fees unless otherwise stated during checkout.

Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information.

Possible Delays

Although we make every effort to deliver orders within the estimated timeframe, delivery delays may occasionally occur due to customs inspections, carrier delays, severe weather, public holidays, regional delivery restrictions, or high order volume during promotional periods.

We appreciate your patience and understanding while our team works to ensure your order is delivered safely and efficiently.